Describing The Situation Essays

Describing The Situation Essays Describing The Situation Paper Describing The Situation Paper The company that will be used as a case study in this paper is Beverly Health And Rehabilitation Center located in Jacksonville, Arkansas (Bates 11). Describing The Situation Kimberly Holdford stops by the Beverly Health in June of 1997 to pay a visit to her grandmother (Bates 11). Her grandmother is Jewel Elizabeth Forester (Bates 11). Forester has been at the center for a month already (Bates 11). She was admitted to the center due to a bout with a flu which has been causing her to become excessively dehydrated (Bates 11). Forester does not like the center (Bates 11). The aides at the center refuse to aid Forester when taking a bath, do not take her to the bathroom, and cause her to get soaked in feces and to cry endlessly (Bates 11). Holdford have no choice but to let her grandmother remain in Beverly (Bates 11). Beverly is the only nursing home with an available patient slot at that time (Bates 11).   An employee tells Holdford that her grandmother has been treated this way because the center is lacking employees or what is called, â€Å"understaffed,† (Bates 11). Forester is still active and sharp at her age of eighty years old (Bates 11). Before Holdford left for the camping trip in June of 1997,   Holdford noticed that her grandmother has been groggy and disoriented and would not wake up (Bates 11). However, Holdford thought then that the competent doctors at the center would come to her grandmother’s aid immediately, so Holdford had a peace of mind to leave the center in order to go on to went on a camping trip with her husband and twin daughters (Bates 11). But, no doctor attended to Forester that day (Bates 11).   On Monday, Forester was found almost comatose (Bates 11).   When brought to the hospital, the doctors discovered That Forester has been suffering a three time overdose of the therapeutic medicine Digoxin (Bates 11). Beverly staff had given Forester an overdose intake of the medication (Bates 11). This mistake has then caused the untimely death of Forester (Bates 11). How The Management Handles The Situation A vice president of Beverly, Dan Springer, has acknowledged their mistake (Bates 11). He has admitted that center has been having dilemmas when the nursing home has finally ceased operation as required by the state (Bates 11). Numerous patients at Beverly also suffered some disastrous situations. The management team of the nursing home has constantly been unable to resolve other similar problems such as this that it has gotten so worse that the state needed to require it to cease operation. The Outcome Federal officials have required their staff to conduct thorough investigation on the operation of nursing homes all over the United States (Bates 11). President Clinton has ordered that repeated offenders be penalized, the justice department investigates fraud and abuse in the nursing homes, and Congress has been willing to revise medical benefit programs policy in order to be able to shoulder long-term care expenses (Bates 11). But, these efforts focus more on cutting down on expenses in nursing home operations than in providing good quality nursing care (Bates 11).   As long as government officials are not able to realize this, the dilemma would not be resolved. How The Case Affected The Organization The case is just one of the mishaps that have occurred at Beverly. It sparked the start of mishap events that occurred further thereafter within the center. These mishaps in turn, caused the center to be forced by the state to stop its operations. Bates, Eric. â€Å"The Shame Of Our Nursing Homes.† The Nation 29 March 1999:11.

Definition of Dramaturgical Perspective

Definition of Dramaturgical Perspective When William Shakespeare declared All the worlds a stage and all the men and women merely  players, he may have been on to something. The dramaturgical perspective was developed primarily by Erving Goffman, who used a theatrical metaphor of stage, actors, and audience to observe and analyze the intricacies of social interaction. From this perspective, the self is made up of the various parts that people play, and a key goal of social actors is to present their various selves in ways that create and sustain particular impressions to their different audiences. This perspective isnt meant to analyze the cause of behavior just its context.   Impression Management Dramaturgical perspective is sometimes called impression management because part of playing a role for others is to control the impression they have of you. Each persons performance has a specific goal in mind. This is true no matter what stage the person or actor is on at any given time. Each actor prepares for their roles. Stages   The dramaturgical perspective assumes that our personalities are not static but change to suit the situation we are in. Goffman applied the language of the theater to this sociological perspective in order for it to be more easily understood. An important example of this is the concept of front and back stage when it comes to personality. Front stage refers to actions that are observed by others. An actor on a stage is playing a certain role and expected to act in a certain way but backstage the actor becomes someone else. An example of a front stage would be the difference between how one would behave in a business meeting versus how one behaves at home with family. When Goffman refers to backstage means is how people act when they are relaxed or unobserved.   Goffman uses the term off stage or outside to mean situations where the actor is, or assume their actions are, unobserved. A moment alone would be considered outside.   Applying the Perspective The study of social justice movements is a good place to apply the dramaturgical perspective. People generally have somewhat defined roles and there is a central goal. There are clear protagonist and antagonist roles in all social justice movements. Characters further their plot. There is a clear difference between the front and backstage. Many customer service roles share similarities to social justice moments. People are all working within defined roles to complete  a task. The perspective can be applied to how groups like activists and hospitality employees. Criticism of Dramaturgical Perspective   Some have argued that the Dramaturgical perspective should only be applied to institutions rather than individuals. The perspective wasnt tested on individuals and some feel that testing must be done before the perspective  can be applied.   Others feel the perspective lacks merit because it doesnt further sociologies goal of understanding behavior. Its seen as more of a description of interaction than an explanation of it.